Website Privacy Policy

Last updated: October 1, 2026

This policy explains how Patient Care Coordination, Inc. (“PCC,” “we,” “us”) collects, uses and protects information through our website, www.patientcarecoordination.com.

Participant health information

Health and personal information about the people we serve is protected under HIPAA and Pennsylvania law and is described in our Notice of Privacy Practices, not in this policy. This policy covers information collected through this website only.

Notice of Privacy Practices (PDF)

Information we collect

  • Information you give us: if you use our contact form, we collect your name, email address, phone number and your message.
  • Information collected automatically: like most websites, our web server records technical information such as your IP address, browser type, and the pages you visit, to keep the site working and secure.

How we use information

We use website information to respond to your questions and requests, operate and secure the website, improve our services, and meet legal requirements.

Text messages (SMS)

If you give us your mobile number and agree to receive text messages, we may send texts related to your inquiry or services. Message frequency varies. Message and data rates may apply. Reply STOP to stop receiving messages or HELP for help. Agreeing to receive texts is not a condition of receiving services. We do not sell or share your mobile number or text-messages consent with third parties for their marketing.

Please do not send health information through this website

Our contact form and email are not intended for health information, Social Security numbers or Medicaid ID numbers. If you need to share this kind of information, please call us at 215-725-7200 (TTY 711).

Cookies and analytics

This website uses only the cookies needed for it to work properly. We do not use advertising cookies or social media tracking pixels. If we add website analytics in the future, we will update this policy to describe the tools and how to opt out.

How we share information

We do not sell or rent information collected through this website. We share it only with service providers who host and maintain the website for us and are required to keep it confidential, when required by law, or when needed to protect the rights, safety or security of PCC, participants or others.

How we protect information

This website uses encrypted (HTTPS) connections, and access to information is limited to staff and service providers who need it. No method of transmission over the internet is completely secure. If a breach of personal information occurs, we will notify affected individuals as required by federal and Pennsylvania law.

Your choices

You may ask to see, correct or delete information you submitted through this website by contacting us below. We may keep information when federal or state law, a contract, or Medical Assistance program rules require us to.

Links to other websites

Our website links to other organizations, such as government agencies and health plans. We are not responsible for their privacy practices; please review their policies.

Children

This website is not directed to children under 13, and we do not knowingly collect information from children under 13 through this website.

Accessibility

This policy is available in large print, other languages or other formats at no cost. Call 215-725-7200 (TTY 711).

Changes to this policy

We may update this policy. The “Last updated” date at the top shows when it was last changed.

Contact us